Release Information > Version 2.4

New Features

Adjustments to the webforms

Use Case:

The forms required rework in order to make current and future adjustments possible.

Implementation:

▪We have reworked the form for "Tickets" in the ticket system and the self-service portal in this update to start with. Additional forms will follow over the next updates.

Approval process: Reason for rejection in mail template

Use Case:

If a reason for cancellation is given in an approval process, this should also be usable in the mail template.

Implementation:

▪The variable '$>(!Permissions)' has been added. This means that the cancellation reason information can now be used in the mail templates.

Bug Fixes

▪Fixed a problem with serial tasks where completed tasks were still displayed.

▪An error has been fixed where an approver could not see the questionnaire in an approval. This can now be opened by double clicking or single clicking on the appropriate button.

▪Fixed a bug that caused some tickets to be displayed twice under certain circumstances when switching views in tickets.

▪Various minor improvements and adjustments have been made.