By default, the Self-Service Portal homepage contains the following functions:
•Announcements: The administrator can store general time-related announcements here, such as announcements for planned maintenance of a service, etc., or known system outages. These announcements help to minimize requests to the service desk, provided that all entries are kept up-to-date. The tile itself displays the latest announcement, and clicking on this tile takes the Self-Service Portal user to a list of all current announcements.
•News: Similar to the announcements, additional general information can be displayed here (comparable to a message board for internal communication in a company.) Here, a click on the tile also takes you to a list with further information.
•Contact Details: This is an example of a non-clickable tile, where only plain text information is stored.
