<< Click to Display Table of Contents >> Navigation:  Standard Features > Ticketing > Overview Standard Ticket Form and Functions > Ticket Section: Order Details

This ticket section will be displayed only in the following cases:

•Ticket type is Service Request with request type "Purchase Order".

•A ticket template has been used, which is combined with an item order

 

The section contains all the necessary fields and functions to add article items to the ticket and fill in additional order details.